PROGRAMME
This year's conference will once again bring together leading keynote speakers and panel sessions covering the key issues affecting the building society sector. This page will be updated on a regular basis, so please check back for the latest updates and information.
WEDNESDAY 08 MAY 2024
All conference sessions to be held at Manchester Central unless otherwise stated.
11:00 - 14:00
Registration and exhibition opens
(Exchange Upper Foyer and Exchange Hall)
12:00 - 13:15
CEO's Forum
Building Societies and the AI Horizon: Customer Excellence and Trusted AI
Paul Henninger, Partner, Head of UK Connected Technology & Global Lighthouse, KPMG UK
Jon Measures, Partner, Technology Risk, KPMG UK
Marty Herbert, Director, Head of Experience Transformation, Customer and Digital, KPMG UK
Katie, Clinton, Head of Financial Services, Regions, KPMG UK
Peter Westlake, Partner, Head of Building Societies and Challenger Banks, KPMG UK
Penny McLoughlin, Director, Ignition, KPMG UK
(By invitation only, BSA Member Building Societies and Credit Unions CEO's only - held at KPMG's Ignition Centre)
13:00 - 14:00
Lunch in the exhibition hall
(Exchange Hall)
13:15 - 13:30
BSA Annual General Meeting 2024
(BSA Building Society and Credit Union members only)
14:00 - 14:10
Chair's Welcome
Rob Pheasey, Building Societies Association Chair 2023-2025 & Chief Executive, Marsden Building Society
(Exchange Auditorium)
14:10 - 15:20
Keynote presentation
Robin Fieth, Chief Executive Officer, Building Societies Associations
What should the Chancellor do?
With stagnating growth, high debt and crumbling public services, who would want to be Chancellor in the next Government? Two economic experts vie for the opportunity to set the economy on a new path, and in doing so shed some light on the challenges and choices facing the next Government.
Andrew Gall, Chief Economist, Building Societies Association (chair)
Professor Trevor Williams, Economist, Visiting Professor and Author
Lydia Prieg, Head of Economics, New Economics Foundation
(Exchange Auditorium)
15:20 - 15:50
Exhibition and refreshments (Exchange Hall)
15:50 - 16:50
BREAKOUT SESSIONS
1. Climate and environmental risk
In this session, we will look at the role of climate and environmental risk analytics for finance and introduce the work of the UK Centre for Greening Finance (CGFI). As well as this, we will look at the recent Climate Biennial Exploratory Scenario (CBES) exercise of the Bank of England, which CGFI supported, and what we have learned from this. After this, we will move to small-group discussions to understand the challenges and opportunities faced by the building society sector in incorporating climate and environmental risk analysis into decision-making and risk management.
Professor Iain Clacher, Professor of Pensions & Finance, University of Leeds
Professor Jason Lowe OBE, Head of Climate Services for Government, Met Office and Chair in Interdisciplinary Climate Research, Priestley Centre, University of Leeds
Dr Anubhav Choudhary, UK CGFI Research Fellow in Climate Finance Analytics, Leeds University Business School, University of Leeds
Dr Kanhu Charan Pattnayak, UK CGFI Research Fellow in Climate Finance Analytics, School of Earth and Environment, University of Leeds
2. Future of savings
Joss Tasker, Founder and CEO, Sync Savings
Daniel Rose, CEO, Doshi App Limited
Peter Neufield, Head of Business Transformation, Innovation & Experience Design, EMEIA FSO, EY
3. Operational resilience
4. In conversation with Robin Fieth
Following on from his keynote presentation delegates will have the opportunity to ask Robin questions on key points from his session
Robin Fieth, Cheif Executive Officer, Building Societies Association
16:50 - 17:00
Room change
17:00 - 17:35
Opening the door to Open Finance – understanding the impact of Open Finance in the cash savings market on building society business models
Frontier Economics will talk through its recent research which modelled the impact of Open Finance in the cash savings market on mutual organisations. It will discuss what the future savings market might look like and the implications for the mortgage market, as well as the considerations for regulators and Government to avoid unintended consequences from Open Finance.
Kristine Appleton, Economist, Frontier Economics
17:00 - 17:35
Closing comments
Rob Pheasey, Building Societies Association Chair 2023-2025 & Chief Executive, Marsden Building Society
17:40 - 20:00
Welcome Party
Held in the exhibition hall, Exchange Hall
17:45 - 17:50
Short BSA Council Meeting
(BSA Council Members only)
THURSDAY 09 MAY 2024
All conference sessions to be held at Manchester Central unless otherwise stated.
07:45 - 09:15
Conference Breakfast
sponsored by Avanade UK Limited
invitation only
08:30 - 09:30
Registration and exhibition opens
(Exchange Upper Foyer and Exchange Hall)
09:30 - 09:40
Chair's Welcome
Julie-Ann Haines, Chief Executive Officer, Principality Building Society (Exchange Auditorium)
09:40 - 10:40
Keynote presentation
Neil Stansfield, Head of Resilience and Security, National Physical Laboratory
(Exchange Auditorium)
10:40 - 11:10
Exhibition and refreshments
(Exchange Hall)
11:10 - 12:20
BREAKOUT SESSIONS
1. First time buyer innovation
2. From clicks to bricks: Redefining member engagement for mutuals in the mobile era
In this Q&A session, the panel will explore the evolution of mobile and branch engagement, examining digital transformation strategies, innovative technologies, and best practices to enhance customer experiences and drive business success.
Geert Pick, Head of Sales UK&I, Sopra Banking Software
Monique Silva, Head of Information Technology, Progressive Building Society
Barry Carter, Chief Executive Officer, Hinckley & Rugby Building Society
3. Collaboration in technology
4. Decarbonising housing: taking stock of the green home retrofits
The panel will discuss progress that has been made in tackling the challenges of upgrading the UK’s housing stock, including the development of an end-to-end customer journey. They will also discuss challenges that still remain and the role that building societies can play in supporting their member on that journey.
Clare White, Hinckley and Rugby Building Society
Colin Calder, Co-Founder, Digital Building Limited
Sandy Ruthven MBE, Chief Executive Officer, Severn Wye Energy
12:20 - 13:25
Lunch in the exhibition hall
(Exchange Hall)
13:25 - 14:30
BREAKOUT SESSIONS
1. Digital transformation
2. Savings and financial resilience
Susan Allen OBE, CEO, Yorkshire Building Society (chair)
Oliver Morley CBE, Chief Executive Officer, Money and Pension Service
Muna Yassin MBE, CEO, Rooted Finance
3. Strong and simple risk management: The return of the Isle of Dogs Building Society
Ruth Doubleday, Head of Prudential Regulation, Building Societies Association (chair)
Professor Moorad Choudhry, Non-Executive Director, Loughborough Building Society
Tamiko Bayliss, Head of Banking Capital Policy Division, Bank of England
Mark Selby, CEO, Hanley Economic Building Society
Dina Devalia, Managing Director, Quantuma Advisory Limited
4. Session details to be announced
14:30 - 15:00
Exhibition and refreshments (Exchange Hall)
15:00 - 16:40
Keynote presentation
Emily Shepperd, Chief Operation Officer, Financial Conduct Authority
Mutual values
Melina Morrison, Chief Executive Officer, Business Council of Co-operatives and Mutuals
Andrew Haigh, Chief Executive, Newcastle Building Society
Peter Hunt, Managing Partner, Mutuo
Associate Professor Paul Thambar, Director, Mutual Value Lab, Monash Business School
(Exchange Auditorium)
16:15 - 16:20
Closing comments
Julie-Ann Haines, Chief Executive Officer, Principality Building Society
(Exchange Auditorium)
18:45 - 20:00
Conference drinks reception
sponsored by The Evolution Group
Manchester Cathedral, pre-purchased tickets only
20:00 - 00:00
Conference dinner
sponsored by The Evolution Group
Manchester Cathedral, pre-purchased tickets only
*The BSA reserves the right to make alterations in the format, agenda or programme of the conference.