PROGRAMME
This year's conference will once again bring together leading keynote speakers and panel sessions covering the key issues affecting the building society sector. This page will be updated on a regular basis, so please check back for the latest updates and information.
WEDNESDAY 07 MAY 2025
All conference sessions to be held at ICC Birmingham unless otherwise stated.
10:00 - 14:00
Registration and exhibition opens
(Foyer and Hall 3)
11:00 - 13:00
Morning conference sessions
Details to be annouced shortly
11:00 - 13:00
CEO's Forum
(Building Society and Credit Union CEO's only)
12:30 - 13:45
Lunch in the exhibition hall (Hall 3)
13:10 - 13:50
Presentations from leading suppliers
Held in the Seminar Theatre in Hall 3
13:00 - 13:15
BSA Annual General Meeting 2025
(BSA Building Society and Credit Union members only)
14:00 - 14:10
Chair's Welcome
Rob Pheasey, Building Societies Association Chair 2023-2025 & Chief Executive, Marsden Building Society (Hall 1)
14:10 - 15:20
Keynote presentations
Rain Newton-Smith, Chief Executive, CBI
Robin Fieth, Chief Executive Officer, Building Societies Association
Followed by Q&A
(Hall 1)
15:20 - 15:50
Exhibition and refreshments (Hall 3)
15:25 - 15:45
Presentation from leading suppliers
Held in the Seminar Theatre in Hall 3
15:50 - 16:50
BREAKOUT SESSIONS
1. Later life - ageing and vulnerable population
3. Details to follow
4. Details to follow
4. Exhibition open
16:50 - 17:00
Room change
17:00 - 17:40
Keynote presentation
Steven Van Belleghem, Customer Experience Enthusiast and Global Keynote Speaker
Followed by Q&A
(Hall 1)
17:40 - 17:45
Closing comments
Rob Pheasey, Building Societies Association Chair 2023-2025 & Chief Executive, Marsden Building Society
(Hall 1)
17:45 - 20:00
Welcome Party
Held in the exhibition hall, Hall 1
17:50 - 17:55
Short BSA Council Meeting
(BSA Council Members only)
THURSDAY 08 MAY 2025
All conference sessions to be held at ICC Birmingham unless otherwise stated.
07:45 - 09:15
Conference Breakfast
Paul Johnson CBE, Director, Institute of Fiscal Studies
(by invitation only)
08:30 - 09:30
Registration and exhibition opens
(Foyer and Hall 3)
09:30 - 09:40
Chair's Welcome
Julie-Ann Haines, Building Societies Association Chair 2025 - 2027 & Chief Executive, Principality Building Society (Hall 1)
09:40 - 10:30
Keynote presentation
Shawn Kanungu, Innovation Strategist and Best-Selling Author
Followed by Q&A
(Hall 1)
10:30 - 11:10
Exhibition and refreshments (Hall 3)
10:40 - 11:00
Presentation from leading suppliers
Held in the Seminar Theatre in Hall 3
11:10 - 12:15
BREAKOUT SESSIONS
2. Climate Risk (CGFI)
4. Details to follow
5. Exhibition open
12:15 - 13:20
Lunch in the exhibition hall (Hall 3)
12:15 - 13:20
NED's Lunch
(Building Society and Credit Union NED’s only)
12:25 - 13:15
Presentation from leading suppliers
Held in the Seminar Theatre in Hall 3
13:20 - 16:30
Global Cooperative Banking Forum
This year the BSA welcomes the Global Cooperative Banking Forum as part of the agenda. Full details of the programme are listed below:
13:20 - 13:25
Welcome
13:25 - 13:35
Introductions
Nina Schindler, Cheif Executive, European Association of Co-ooperative Banks
Robin Fieth, Chief Executive, Building Societies Association
13:35 - 14:05
Keynote: Economic Secretary to the Treasury
Emma Reynolds MP, Economic Secretary, HM Treasury
Chaired by: The Baroness Morgan of Cotes
14:05 - 14:20
Keynote presentation:
Restabilising Co-operative Banking in the UK
Debbie Crosbie, Chief Executive, Nationwide Building Society
14:20 - 15:05
Panel: Co-operative and mutual banking: Perspectives for expansion
15:05 - 15:35
Exhibition and refreshments (Hall 3)
15:10 - 15:30
Presentation from leading suppliers
Held in the Seminar Theatre in Hall 3
15:35 - 15:50
Keynote presentation
(Hall 1)
15:50 - 16:30
Panel: Co-operative, mutuals. and community banks in the 21st century between regulation and mission
(Hall 1)
16:30 - 16:35
Closing comments
Julie-Ann Haines, Building Societies Association Chair 2025 - 2027 & Chief Executive, Principality Building Society (Hall 1)
19:00 - 20:00
Conference drinks reception
Sponsored by The Evolution Group
(The Library of Birmingham, pre-purchased tickets only)
20:00 - 00:00
Conference dinner
Sponsored by The Evolution Group
(The Library of Birmingham, pre-purchased tickets only)
FRIDAY 09 MAY 2025
08:30 - 12:30
EACB General Assembly (invitation only)
Details to be confirmed
*The BSA reserves the right to make alterations in the format, agenda or programme of the conference.