Building societies annual conference

Thanks to all our delegates, exhibitors, speakers and sponsors for making the conference so successful.
We hope to see you next year in Manchester - 23 & 24 May 2018.

What lies ahead for UK business?

A number of speakers at the conference referred to building societies having an important social role that went beyond merely providing services to consumers. Carolyn Fairbairn, the Director-General of business body the Confederation of British Industry (CBI), expanded on this theme to stress the need for businesses to lead the way in defining the UK’s future in the face of current uncertainties.

Read our blog

Brexit and the outlook for the UK economy

Keynote speaker Andrew Sentance, former member of the Bank of England Monetary Policy Committee, opened the conference with insights into UK growth and the wider economy, forecasting that a 2-3% UK bank rate was a reasonable expectation for the early 2020's.

Read our blogview the slides

Presentations

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Building society; and proud of it
Robin Fieth, Chief Executive, BSA
Presentation slides
Speech

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Brexit and the outlook for the UK economy
Andrew Sentance, former member of Bank of England MPC
Presentation slides

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Marketing Mutuality
Julieann Thurlow, President & CEO, Reading Cooperative Bank & Sarah Howe, Chief Customer Officer, Saffron Building Society
Presentation slides

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EY breakout session:
Operational resilience

Presentation slides

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EY breakout session:
Workforce of the future

Presentation slides

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EY breakout session:
The home owning journey of the future
Presentation slides

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Digital Transformation - the latest fad to make businesses invest in more technology?
Henry Woodcock, Principal Mortgage Consultant, IRESS
Presentation slides

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Continuous Improvement
Dean Williams, Head of Continuous Improvement and Operations Change, Principality Building Society
Presentation slides
Read our interview with Dean

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Mortgage retention strategies – How do I reward my members while remaining profitable?
Neil Jennings, Senior Consultant, FICO
Presentation slides

GALLERY

London 2017

OUR SPONSORS

Thank you for supporting the conference

TESTIMONIALS

What they say...

"I just wanted to congratulate you and the team for an excellent conference and dinner. Some of the speakers were absolutely top class and very thought provoking. The dinner was at an excellent venue and our guests thoroughly enjoyed it."

 

Andrew Bennett

Partner, Walker Morris LLP

2016-07-20T16:31:04+00:00

 

Andrew Bennett

Partner, Walker Morris LLP

“I just wanted to congratulate you and the team for an excellent conference and dinner. Some of the speakers were absolutely top class and very thought provoking. The dinner was at an excellent venue and our guests thoroughly enjoyed it.”
"Well done to you and all your colleagues on organising such an excellent conference. I got a lot out of both days."

Nina Hingorani-Crain

Non-Executive Director, Monmouthshire Building Society

2016-07-20T16:38:05+00:00

Nina Hingorani-Crain

Non-Executive Director, Monmouthshire Building Society

“Well done to you and all your colleagues on organising such an excellent conference. I got a lot out of both days.”
"Congratulations to you and all the BSA team for an excellent conference in London last week – very good presentations and break-out sessions and flawless organisation, as always. It was great to meet up with colleagues old and new, and to feel the real sense of optimism and energy in the sector."

Kate Davies

Non-Executive Director, Darlington Building Society

2016-07-20T16:40:17+00:00

Kate Davies

Non-Executive Director, Darlington Building Society

“Congratulations to you and all the BSA team for an excellent conference in London last week – very good presentations and break-out sessions and flawless organisation, as always. It was great to meet up with colleagues old and new, and to feel the real sense of optimism and energy in the sector.”
"Whilst it’s fresh in the memory I just wanted to say what a remarkably good few days the Conference has been. The mood was upbeat, the speakers were excellent, the venue was just right and the debate seemed to be better than I’ve been aware of previously. I asked some of my managers to come this year and they thought it was a really close reflection on what our sector is all about. You and the team put on a great show. Thank you."

Jeremy Wood

Chief Executive, Dudley Building Society

2016-07-20T16:28:02+00:00

Jeremy Wood

Chief Executive, Dudley Building Society

“Whilst it’s fresh in the memory I just wanted to say what a remarkably good few days the Conference has been. The mood was upbeat, the speakers were excellent, the venue was just right and the debate seemed to be better than I’ve been aware of previously. I asked some of my managers to come this year and they thought...
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"It was a very good conference – great spread of topics and refreshing to have a conference focussed much more on the forward view and customer potential."

Sarah Howe

Chief Customer Officer, Saffron Building Society

2017-05-08T17:47:33+00:00

Sarah Howe

Chief Customer Officer, Saffron Building Society

“It was a very good conference – great spread of topics and refreshing to have a conference focussed much more on the forward view and customer potential.”

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Book a stand.  Our exhibition showcases the latest products, services and solutions for the building society sector.

Book a stand. Our exhibition showcases the latest products, services and solutions for the building society sector.

Sponsor.  Align your brand with the leading event in the building society calendar.

Sponsor. Align your brand with the leading event in the building society calendar.