Keynotes & debate

Day one - Wednesday 23 May

Opening address
Our CEO's thoughts on the role of building societies in shaping the future of UK financial services
Robin Fieth – CEO, BSA

Brexit and the political landscape
Isabel Oakeshott - former Sunday Times Political Editor

Coffee in the exhibition hall

Building societies and the future of retail banking
Jonathan Davidson - Executive Director of Supervision, Retail & Authorisations, Financial Conduct Authority

Lunch sponsored by Dignity


Joe Garner – Chief Executive, Nationwide Building Society

Breakout sessions - more to follow soon.

Tea in the exhibition hall

Breakout sessions - more to follow soon.

Close of day one conference

BSA Council meeting (BSA members by invitation)

Reception sponsored by Nationwide

Conference dinner at The Midland Hotel
(Dress code: relaxed / casual)

Day two - Thursday 24 May

Conference breakfast sponsored by Deloitte
Bringing delegates together for a morning of hearty food and entertainment.

Exhibition opens

Supporting vulnerable customers

Building societies and credit unions have been pioneers in providing support for these customers but expectation from the Government, regulators, consumer groups and customers themselves for us to do more are increasing so no organisation can stand still. How do we meet this continuing challenge?

Baroness Finlay of LLandaff - Chair, National Mental Capacity Forum
Julie-Ann Haines - Chief Customer Officer, Principality Building Society
David Webster - CEO, Douglas Macmillan Hospice

Coffee in the exhibition hall

A new way of looking at talent, employment and succession
Simon Fanshawe OBE, Co-founder and partner, Diversity by Design

How to use resilience in the business to secure trust
Professor Carsten Maple - Professor of Cyber Systems Engineering, WMG Cyber Security Centre, University of Warwick

Lunch sponsored by HW Global Talent Partner
Networking lunch for NEDs

Building societies in the economy of tomorrow

Diane Coyle CBE, Bennett Professor of Public Policy, University of Cambridge

Diane will look at the challenges facing the UK economy, and what this means for building societies. With the advent of digital technologies and changes in competition in banking she will explore how the economy can be structured to improve welfare in a more sustainable way in the future.

Breakouts - more to follow soon

Conference closes
Tea in the exhibition hall

Social events

Our exhibition floor, fringe events and social activities provide opportunities to catch up with friends and make new connections.

Welcome party
Tuesday 22 May
18.00 - 21.00

Delicious Spanish tapas and drinks at independent restaurant Tapeo & Wine.  (Free to book with a day-one conference ticket.)

Lunch sponsored by Dignity
Wednesday 23 May
13.00 - 14.15

Networking hot buffet lunch for all conference attendees in the exhibition hall.

Reception sponsored by Nationwide
& conference dinner
Wednesday 23 May
19.30 for 20.00

The main networking event of the conference at The Midland Hotel attracting 400 guests.

Conference breakfast sponsored by Deloitte
Thursday 24 May
07.45 - 09.00

Bringing delegates together for a morning of hearty food and entertainment.

Networking lunch for NEDs
Thursday 24 May
12.30 - 13.30

A chance for NEDs from member societies and credit unions to exchange views over lunch. This is a drop-in session (no need to book).

Lunch sponsored by HW Global Talent Partner
Thursday 24 May
12.40 - 13.40

Networking hot buffet lunch for all conference attendees in the exhibition hall.


CEOs' forum
Tuesday 22 May, 15.00-17.00

A discussion forum for BSA member chief executives covering BSA strategy work, the value of the BSA to members and any other issues that CEOs would like to raise.

NEDs' dinner, hosted by KPMG
Tuesday 22 May, 18.30 - 21.00

An opportunity to network and discuss matters of interest, with a number of experts from KPMG on hand to offer their thinking too. This is one of a series of dinners we organise throughout the year.

Annual General Meeting
Wednesday 23 May, 09.15 - 09.45

Besides the important business of approving the Annual Report and appointing the auditors, this is a chance to hear from the BSA’s CEO about the highlights and challenges of the year past.

BSA Council meeting
Wednesday 23 May, 17.15 - 17.45

A short meeting of the BSA Council.