Location: Exchange Room 11

The future of savings

In some ways savings accounts are the same as they’ve always been: a place where members can store their money and let it grow. But how might technology offer new ways to serve savers? How can we reach new savers and interact with them in innovative ways as they go about their lives? Can we use savings to help build…
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Decarbonising housing: taking stock of the green home retrofits

The panel will discuss progress that has been made in tackling the challenges of upgrading the UK’s housing stock, including the development of an end-to-end customer journey. They will also discuss challenges that still remain and the role that building societies can play in supporting their member on that journey.