Speaker Group: Programme Page

Steven Van Belleghem is widely regarded as one of the world’s leading thinkers in the field of customer experience. He has inspired world-leading companies such as Disney, Mastercard, Mercedes, Booking.com, Heineken and Salesforce with his visionary approach to customer experience. Steven believes in combining common sense, new technologies, an empathic human touch, playing the long game and taking social responsibility…
Read more

Paul Johnson is director of the Institute for Fiscal Studies (IFS) and was a member of the UK Climate Change Committee for ten years. The institute is widely considered the leading independent economic research and analysis organisation in the country. As well as analyses of the economy and future of government spending, Paul also considers the economics of climate change…
Read more

Charlotte Gerken is Executive Director for UK Deposit Takers Supervision and is responsible for the supervision of around 600 deposit taking firms, including over 400 mutuals (building societies and credit unions).   Charlotte also chairs the PRA’s main executive committee taking decisions on supervision, policy and risk issues, and is a member of the Basel Committee for Banking Supervision. From 2020…
Read more

Emma Reynolds was appointed Economic Secretary to the Treasury and City Minister at HM Treasury on 14th January 2024. She was Minister for Pensions at HM Treasury and the Department of Work and Pensions from 9th July 2024 to 14th January 2025. Emma has been the MP for Wycombe since 2024, and represented Wolverhampton North East as MP from 2010…
Read more

As a globally recognized innovation strategist and bestselling author, Shawn Kanungo works at the intersection of creativity, business, and technology. He spent 12 years at Deloitte working closely with leaders to help them better plan for the opportunities associated with disruptive innovation. In his high energy keynotes, Kanungo draws on his extensive experience to provide audiences with an optimistic roadmap…
Read more

Mr. Hood became Acting Comptroller of the Currency on February 10, 2025. As Acting Comptroller of the Currency, Mr. Hood is the administrator of the federal banking system and chief executive officer of the Office of the Comptroller of the Currency (OCC). The OCC ensures that the federal banking system operates in a safe and sound manner, provides fair access…
Read more

Debbie Crosbie has over 25 years of experience in financial services leadership and joined Nationwide Building Society as CEO in June 2022. Debbie developed Nationwide’s new Purpose, refreshed its business strategy, and implemented a new brand and highly successful advertising campaign. Debbie led Nationwide’s acquisition of Virgin Money UK, which completed in October 2024. Debbie was previously CEO at TSB…
Read more

Rain Newton-Smith is the CBI’s Chief Executive. Before taking up the role, she was Managing Director, Strategy and Policy, Sustainability and ESG at Barclays. From August 2014 until March 2023, Rain was Chief Economist at the CBI where she led its economic policy, analysis and survey teams and the CBI’s work with HM Treasury. She also led the international team,…
Read more