Speaker Group: Day 1 - 3rd May

Rebecca joined Hinckley & Rugby Building Society in 2013, having qualified and worked as a Chartered Accountant with KPMG, Grant Thornton and NFU Mutual. During her time at Hinckley & Rugby Building Society, she has led the creation and embedding of the independent second line within the Society, becoming Chief Risk Officer in July 2020 and joining the Board in…
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Mark Taylor is a London-based Partner and the co-leader of Customer First, Oliver Wyman’s Group innovation offering that integrates Oliver Wyman and Lippincott capabilities to help organisations that respond to disruption triggered by changing customer expectations, industry evolution, and digitisation. He brings over 20 years of international experience in customer transformation and innovation, helping organisations realise new growth based on…
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Sadie is a Manager in the Business Performance Improvement Practice with a focus on Customer Experience and Business Transformation, prior to this Sadie lead Protiviti’s UK Innovation Site, developing innovative solutions for clients across industries. She has 18 years of experience across the Financial Services sector, working with banks and building societies and supports Karen in leading Protiviti’s Building Society…
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Karen is a Managing Director in Data and Analytics and leads Protiviti’s Building Society team. Karen has 20 years of experience providing innovative solutions to both banks and building societies focussing on the delivery of data solutions. Before joining Protiviti Karen was an executive partner at IBM responsible for data solutions within UKI Financial Services. She is an FCCA and…
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Tom is Protiviti’s UK Country Market Leader. He has over 20 years of consulting experience and joined Protiviti in 2004 to help launch the UK business.

David has extensive experience in contentious regulatory work, with a particular focus on FCA, PSR and other financial services investigations. David is a familiar figure in the building society sector, having advised a number of societies on contentious regulatory issues including FCA inquiries, complaints before the Financial Ombudsman Service (including complaints being dealt with under the regulators’ wider implications framework),…
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Mike has worked in software development his entire career; since studying computer science at Lancaster University he has worked globaly throughout the software development life cycle on product portfolios encompassing core business systems and consumer products in regulated industries. As Chief Product officer at Mutual Vision Mike is responsible for the mainteance and ongoing development of all Mutual Vision’s products…
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Rich has worked in the technology sector for his entire career, leveraging technology to transform business processes and enhance business performance.  Rich been with Mutual Vision for over 4 years and has previously held Board level roles in a variety of organisations including Boeing, RAC and Aviva. As CEO of Mutual Vision, Rich is committed to transforming the delivery of…
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Gareth joined Ecology as Chief Executive in June 2022. Prior to this he was Head of Retail Banking at Triodos Bank. He has also held leadership roles at RAC and HSBC after beginning his banking career with former mutual, Bradford and Bingley. He believes that Ecology’s mission has never been more relevant, with the need to address the climate crisis,…
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