Garth Newboult

Head of AI
Yorkshire Building Society

Garth is Head of Artificial Intelligence at Yorkshire Building Society, where he leads the responsible adoption of AI to enhance member outcomes, support colleagues, and strengthen trust across the organisation.

With over 25 years’ experience delivering large‑scale transformation across regulated industries, Garth brings a pragmatic, outcomes‑focused approach to AI, rooted in the principle that getting data right is critical to trusted AI. At Yorkshire Building Society, he leads AI strategy, governance and capability development, ensuring safe adoption with strong human oversight and regulatory alignment.

Garth works closely with business, technology, risk and compliance teams to ensure AI delivers real value in areas such as member service, complaints handling, operational efficiency and colleague enablement, while remaining transparent, secure and compliant with UK regulatory expectations.

A passionate advocate for plain‑English AI and people‑centred adoption, Garth focuses on helping organisations move beyond experimentation to sustainable, trusted use of AI that reflects the values of mutuality and long‑term member benefit.

Garth Newboult :

Re-imagining member engagement leveraging AI enabled transformation

Tuesday 28 April 2026 12:00 - 12:45 Lammermuir Suite

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