Chief Customer Officer
Hinckley and Rugby Building Society
Dean joined Hinckley and Rugby Building Society in May 2017 as Operations Director, having held a variety of senior roles within the retail financial services industry, including 14 years in the Building Society sector. Within the Society Dean enjoys responsibility for the Mortgage, Savings and IT Departments. He is responsible for running the Branch network, Cyber Security and The Partnership Office.
Dean recently completed the Oxford Fintech Programme and a Harvard Cybersecurity course to help his Society remain current in their thinking in an ever evolving environment. He is also a Chartered Director, a Fellow of the Chartered Institute of Bankers, Chartered Institute of Marketing and Chartered Management Institute, and holds an MBA from Henley Management College.
Dean Waddingham :
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