Re-imagining member engagement leveraging AI enabled transformation

12:00 - 12:45
Tuesday 28 April 2026
Lammermuir Suite

In this panel discussion, we will explore how building societies can sustain momentum in their transformation journeys by combining strong digital foundations with responsible innovation in two key areas; future‑ready technology, core and cloud modernisation and API‑led integration to support long‑term agility; and AI‑first models, responsible AI, automation, and insight‑driven decision‑making to enhance outcomes and trust.

Rajesh Ganesan, Head of Banking and Financial Services, UK, TCS
Sandeep Mishra, Head of Building Societies Segment, UK, TCS
S Prahalad, Head of TCS BaNCS – UK and Europe

Chair

Sandeep Mishra Head of Building Societies Segment, UK - Tata Consultancy Services

Speakers

Iain Lister IT & Change Executive - Mansfield Building Society
Garth Newboult Head of AI - Yorkshire Building Society

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