Is the increased focus on culture a threat or opportunity?
15:30 - 16:30
Thursday 23 May 2019
QEII Conference Centre
This session will take a look at what culture in finance means in practice and how building societies can tackle the culture challenge. New research focused on measuring culture across building societies and banks, as well as other financial services firms, will also be presented. There will be presentations by Smart Money People and the Financial Conduct Authority, followed by a panel discussion and Q&A session with Family Building Society, Banking Standards Board and Starling Bank.
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