Consumer duty: The roles of the board and the consumer duty champion
11:40 - 12:50
Thursday 4 May 2023
ACC Liverpool, Room 1B
In light of the requirements of the new Consumer Duty, Boards need to remain focussed on demonstrably achieving good outcomes for their members. Here, a panel will explore the respective roles of the Board, the Consumer Duty Champion, the potential for conflict and what that might mean for firms’ existing governance arrangements.
Marc Ireland Associate Partner - EY
Stephanie Jackson Senior Manager - EY
John Sutherland Chair of Risk Committee - Darlington Building Society
Robert Sinclair Chief Executive - AMI and AFB
Tom Anderson Executive Director - A&O Consulting
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