Location: Room 12

Dear prudence – savings and financial resilience

An interactive workshop to explore how to get people engaged in building their financial resilience. Work with experts experienced in dealing with hard-to-reach groups to see how policy, products, channels and information could be flexed to get people to start saving. This session is an interactive workshop therefore has limited delegate numbers.

The Financial Ombudsman Service: Dr Jekyll or Mr Hyde?

FOS offers a simple dispute resolution service for consumers. It has the obvious advantages of being cheap, informal and relatively speedy compared to the court system. However, over the years since it was created, decisions of FOS have had increasingly enormous financial and regulatory implications. The Courts have displayed a strong reluctance in judicial review cases to interfere with decisions…
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