OneFamily has been established as a Mutual Friendly society for over 45 years.
We’re owned by our members for our members. This means we don’t have shareholders to pay dividends to, so we can reinvest our profits to provide quality products, services and member benefits. Our Inspiring Better Futures vision underpins our commitment to doing the right thing at every level for our customers, colleagues and communities, with a focus on fostering financial wellbeing, providing access to education and training and improving life chances.
We have a proven track record in delivering and maintaining excellent partnerships with organisations looking to broaden their product offering, reduce administration costs and benefit from additional revenue streams. Our customer service is consistently rated as ‘excellent’ within Financial Services industry standards. And with being a strong and stable regulated business, we operate with a robust approach to risk and control.