Director of Retail Operations
Gerry Whelan is Director of Retail Operations for An Post. The Irish Post Office is a major commercial organisation providing a wide range of services which encompass postal, communication, retail and financial services. An Post manages the largest Retail Network In Ireland with over 1,100 Post Offices nationwide and with over 1.5m customer visits per week.
Gerry has worked in An Post for many years having previously held roles in finance and operations, and was head of An Post Financial Services managing a portfolio of products including SMART Current, Account, Insurance, Savings and Foreign Exchange services. Gerry was a driving force behind the introduction of SMART Account, An Post’s market leading digital current account and, in particular, using An Post’s financial services strategy to underpin its community role and branch network.
Gerry Whelan :
The Irish Post Office: bringing a national current account to the citizens of Ireland using a digital platform
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